We welcome your questions, feedback, and concerns regarding business.withrovrr.com.

Support by Plan

Your support channel and response time depend on your Role Pack plan:

General Business Support

For account issues, technical support, billing questions, or general queries:

Email: business@withrovrr.com

Scale and Enterprise — Account Manager Escalation

If you are on a Scale or Enterprise plan, your dedicated account manager is your primary point of contact for operational questions, configuration support, and escalations. Account manager details are available within your dashboard under Settings, or by emailing business@withrovrr.com and requesting your account manager's contact information.

Privacy Queries

Email: privacy@withrovrr.com

Grievance Officer

For formal grievances regarding the Platform, please refer to our Grievance Redressal Policy, or write directly to:

Email: grievance@withrovrr.com

Refunds and Billing Disputes

For refund requests or payment-related disputes (subject to our Refund and Cancellation Policy):

Email: business@withrovrr.com

Enterprise Sales Inquiries

Enterprise plans are sales-led, not self-serve. To discuss an Enterprise engagement, including custom SLAs, white-label Ayla, Campus Connect, or API integration, contact:

Email: enterprise@withrovrr.com

For Job Seekers

If you are an individual looking for job opportunities, please head over to our seeker platform at withrovrr.com, where dedicated contact details for job seekers are published.